Welcome to our website. We hope this  resource will assist you with your benefit queries and provide valuable information and resources  all in one place. 

Covid 19

Information for claimants 

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New benefits rates from April 2021

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Mental Health Support

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website under going a re-vamp so please bare with us 

A1 is proud to work in association with and be recommended by  BuDS.  

Their experts volunteer regularly on our Facebook page and we rely on them to keep us updated in particular around welfare                        reform and law.                

  (click on the logo)

New (short term) claimants because of corona virus

For those already claiming benefits 

Support for the Self-Employed

Increased UC Payments 

Increased UC Payments 

Benefit related questions


PIP/ESA/UC Assessments

suspended for 3 months

DLA to PIP Conversions

Corona Virus (Covid-19) medical and safety information

(with links to BuDS)

 Information to those with specific medical conditions

Are you more at Risk ???

Mental Health Support


Mutual Help/Support group across the UK

Covid-19 Isolation Chat Group

BuDS has a  Facebook group just for news, information and support about Covid-19 (coronavirus)?  Posting up to date reliable stuff into the group every day and moderators and members will try to answer any question you have.

For members in Crisis.
Text SHOUT 85258

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
For more info click here



Links to general information re Covid-19

Recovery of Overpayments, Tax Credit Debt and Loans

There’s a lot of news about the police powers to force people to stay in their homes during the coronavirus crisis. But what powers do they actually have? What can we do what can not do. 

Carers Allowance during Lockdown.

Please note this website is continually being updated

COVID-19: sales and pricing practices during Coronavirus outbreak FOLLOW LINK FOR MORE INFO

This site is designed to give as much information as possible, to assist you in making claims for benefits when you are Sick or Disabled and unable to work. 
If its highlighted in pink it's a link


Benefits Guides

This is the best place to start. All current benefits are listed and where applicable amounts awarded are given


Information re  mandatory reconsiderations , (MR) appeals, tribunal decisions and much more.

Resources and Links

General Q&A

Links to sites that will help you with your claims and queries.

Contact details, telephone numbers and address's

Upper Tribunal Decisions
are those which affect all benefits after an appeal has been made. Here you can find files appertaining to many decisions that can affect how you make an appeal

So hover over the  appropriate box in the menu bar at the top and click on the page you need.

Privacy Policy

We receive, collect and store any information you enter on our website. The only personal information stored is your email address and login.

 We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 We do collect comments and feedback.

We do not share any information with shared parties.


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information.  

  5. To comply with any applicable laws and regulations.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about A1, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

 If you don’t want us to process your data anymore, please contact us at a1help@outlook.com.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.